The Friction Free Sales Blog

Make Someone Feel Good Today. It Costs You Nothing.

I joke that if Disneyland is the "happiest place on earth" then any Walmart is the "most miserable place on earth." Walmart is the butt of many jokes. I had to stop in one the other day (don't judge, it happens). As I was putting items on the belt to checkout, I noticed the man […]

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What I Taught A Little Girl That Helped Her Beat Her Sales Goal

I spent the day with over 100 4th, 5th, and 6th graders. They were business people. Well, they were pretend business people. It was at Junior Achievement's BizTown. And it was pure joy. Each kid is assigned a role, from CEO and CFO to sales, service, or production. The beginning of the day, the CEO […]

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The Scaredy-Cat

She's scared.

So she sits inside. Comfortable. In fear. Thinking she's safe.

While the others are out exploring, having fun, and living the life of a happy cat.

No one wants to be a scaredy-cat. But we all have our moments.

For some the moment is a lifetime.

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Create A Group Bond, Like An Olympic Team

Yesterday I watched the movie Miracle again. I love that movie. It's hard not to watch it when it's on. It's about Herb Brooks and how he groomed the 1980 USA Olympic hockey team to win the gold medal. Years ago I saw Jim Craig, their goalie, speak. He told us stories about Herb. (And […]

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My Gratuitous Use Of The N Word

My bride is baffled at how eagerly I throw the word around.

I love the 'N' word. I use it daily. Often hourly.

What?

Hold on now.

My apologies. Not THAT word...

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The 70-20-10 Ratio To Grow Your Business

Many moons ago, when I began in the life insurance & financial services industry, an experience advisor in our company gave me the ratio 70-20-10. He said it would improve my business and my life. He said I would be able to make a great income today, an incredible living in the future, and become […]

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"I’ve paid for a lot of training that didn’t even scratch the surface of what you’re giving away for free." – Courtney James