The Friction Free Sales Blog

Blah, blah, blah this year

I'm not one who spends a lot of time on social media. I do enjoy diving into The Twitters every now and then and reading what's going on. Over the past couple weeks it's been a lot of "Woe is us. 2016 is so bad," and, "2016 is killing everyone and everything." That may be […]

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Sea of Knowledge

The Phantom Tollbooth was required reading for my son's literature class. My son enjoys reading. Yet, I feared he wouldn't enjoy required reading. I decided to read the books too. This way we could talk about them and keep him motivated. The latter wasn't necessary because he devoured the stories. I'd never heard of The […]

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Listening: The Hardest Sales Skill To Master

I was working with a salesperson on her client conversation. She was newer to sales and wants to kill it in her industry. We spent a lot of time discussing how and what to ask. Questions drive everything, and keep you in control of your conversations. We generated a list of questions to help keep […]

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You Gots The Feels?

Emotions are a wonderful thing. Except when they’re not. Some emotions flow through us and don’t feel great: Anger, frustration, sadness, boredom, among many more. On the flip side we have those emotions that we thrive to experience more often: Love, ecstasy, joy, amusement, wonder, and many other tingling good feels. We label those that […]

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The Illusion Of Choice

In sales, there’s a strategy called the Illusion of choice. It’s a very simple and effective technique to gain compliance. Your give your prospect the choice of two options. But, both options lead to them moving forward, in the direction you want. Instead of two different options or a “Yes” or “No” option, both options […]

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A Strange Way To Let Go

We saw Dr. Strange this weekend. What a great character. I’ll try not to spoil it too much but Dr. Strange is an arrogant prick, to put it lightly. And deservedly so. He’s the best at what he does. And is unapologetic for it too. Some people don’t like him because of that. Oh well. […]

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